Please Make Sure Your Next Annual Wellness is Scheduled
Call Us at 1-337-266-9985, Press 1 for Appointments.
Press 3 for Prescriptions.
Press 4 for Nurse.
Press 5 for Medical Records.
Press 6 for Billing.
Press 7 if you are a Dr. or Pharmacy.
Existing Patients can book via our patient portal. If you are unable to find an appointment that works, please message in the portal or call us.
NEW and Existing Patients can now schedule appointments on our Medical Booking page. Please note if you are needing same day and appointment availability is low, please call our office.
How To Prepare For Your Appointment
Digital Documentation Makes Appointment Prep Easier Than Ever
Prior to appointment patients will receive consents and assessments via e-mail or text. ALL documentation must be completed prior to appointment.
Many appointments can be completed via telehealth, including wellnesses, follow-ups and urgent care. Patients will receive links via email and text prior to appointment
No-Shows and last minute cancelations are subject to a $75 fee. Please notify us within 24 hours to avoid fees. After three last min. cancelations or no-shows, you may be terminated as a patient.
Refill Requests May Take up to 48 Hours During Regular Business Hours To Process
To expedite your refill requests, we recommend that you either have your pharmacist submit the request electronically or you submit your request through the patient portal.
NO REFILLS REMAINING
If you do not have refills left, this may be an indication that you need to be seen by a provider. Please contact the office one week before you need your medicine.
Some prescriptions, such as narcotics and amphetamines, cannot be called in unless we have seen you recently or will be seeing you. These will not be refilled after hours. There are NO replacement scripts for lost prescriptions on controlled substances.
Frequently Asked Questions
Are you in Network with Oschner/Blue Cross?
Yes!, we are.
What is your cancellation policy for medical appointments?
Time allocated for an appointment is reserved especially for you. We do understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours notice for adjustments to your appointments and for cancellations. All our policies are designed to benefit our guests and to provide the best quality and tradition of excellent service for our established and future clientele.
Do I have to have a credit card on file?
Yes, we require that all new and current guests supply a credit card to have on our files. All cards on file are added to the system via a secure electronic process that ensures the information is encrypted and remains secure. In the event that we do not receive the required notice for adjustments and cancellations the following fees will be applied to your card or alternatively billed out to you.
What is your No-Show policy?
No-Shows are charged $75. After 3 No-Shows a patient is terminated from the practice.
Is there a flat cost for medical appointments?
If you do not have insurance, a cash payment ranging from $75-300 will be assessed at the end of your appointment. You may purchase a set of 3 visits for a cost of $99 per visit. cash or credit card accepted.